LESCO Complaint Number: Your Guide to Resolving Power Failures
When resolving a power outage or other electrical service issue, it is important to know the correct LESCO complaint number. In Pakistan, Lahore Electricity Supply Company (LESCO) serves a large customer base, and having access to their LESCO complaint number and understanding the process can greatly improve your experience. Here’s everything you need to know about contacting LESCO and making the right complaint..
LESCO Complaint Numbers
For immediate assistance with power failures or other urgent issues, use the following LESCO complaint numbers:
- 042-111000118
- 0320-0520888
- 99205461
- 99205464
These numbers are designed to address your concerns promptly and ensure that you get the support you need.
Toll-Free LESCO Complaint Number
If you prefer a toll-free option, you can contact LESCO through:
- 0800-00118
This number is ideal for customers who want to avoid any additional charges when making their complaint.
LESCO’S COMPLAINTS PROCEDURE
Understanding LESCO’s Complaints Procedure is vital to successfully resolving your issue.
Here is a step-by-step guide:
- Visit your LESCO office: First visit your nearest LESCO office to register your complaint. Be prepared to report problems you encounter.
- Obtain a unique ID: After registering a complaint, you will be provided with a unique ID or key number. This number is important because it allows you to track the progress of your complaint.
- Avoid unnecessary charges: Do not pay additional or unauthorized charges in addition to your LESCO bill. Doing so can lead to corruption and delay the resolution of complaints.
- Stay updated: You will receive the latest updates on your complaint via email or text message. Make sure your number is correct to receive timely messages.
Complaining by telephone
If you wish to lodge a complaint by telephone, you can call the LESCO helpline. Provide details of your complaint and message. A LESCO representative will guide you through the entire process and keep you informed of the progress of your case.
LESCO Online Grievance Procedure
For the best and fastest way, you can file your complaint online. Here’s how:
- Visit the LESCO website: Visit the appeals page on the official LESCO website.
- Enter account details: Provide your reference number and service ID. This helps identify your account quickly.
- Submit customer details and complaints: Enter your details and describe the issue you are facing.
- Submit and wait for decision: Once you submit your complaint, a software administrator will be assigned to your case. You will receive updates via email or text message.
Why it’s important to know the LESCO Complaint Number
It’s important to know the LESCO Complaint Number and what it means to everyone who relies on electricity. Not only does it help resolve issues quickly, it also enables customers to properly manage the system, ensuring their issues are resolved immediately.
For electrical related issues, please ensure you have a LESCO complaint number and follow the procedures outlined for successful resolution.
