MEPCO Helpline to Fill Bill Complaint
Introduction
Are you having trouble with your electricity bill and need to complain? MEPCO offers a helpline to handle any issues and ensure you get the help you need. Multan Electric Power Company (MEPCO) aims to deal with customer problems and well. This guide gives you a full picture of how to use the MEPCO helpline to fix your billing problems in the best way.
How to Use MEPCO Helpline for Bill Complaints?
Billing problems can include anything from erroneous charges to inconsistencies in meter readings. It is vital to tackle these concerns swiftly to prevent service disruptions and guarantee precise billing. The MEPCO Helpline provided is prepared to manage a wide range of billing-related complaints, serving as a dependable resource for customers in need of resolution.
How to contact MEPCO for Bill Complaints?
1. Toll-Free Helpline
For urgent help, reach out to MEPCO’s toll-free helpline at 0800-63726. This line is accessible for reporting various electricity-related concerns, such as billing issues. A committed team is prepared to support you in lodging your complaint and keeping you informed about its progress.
2. Regional Contact Numbers
You can also contact your local MEPCO customer services center for more personalized assistance.
Here are the regional numbers:
| Regions | Content No |
| Multan | 061-9220198 |
| Muzaffar Garh | 066-9200065 |
| Dera Ghazi Khan | 064-9239229 |
| Bahawalpur | 062-9250102 |
| Rahim Yar Khan | 068-9230160 |
| Vehari | 067-3360282 |
| Sahiwal | 040-9200305 |
| Bahawal Nagar | 063-9239031 |
3.Mepco Staff Phone No:
| Title | Designation | Office Direct Line | Office Ext. | Cell |
| Abdul Rashid Tariq | Chief Executive Officer | 061-9220222 | – | 0345-4401111 |
| Bashir Lal Gill | P.A to CEO | 061-9220222 | 2002 | 0333-6142149 |
| Khurram Javaid | P.A/C.O | 061-9220205 | 2005 | 0300-9632289 |
| Mian Yousaf Iqbal | Staff Officer | 061-9220205 | 2005 | 0300-8730910 |
4. Registration of Complaints Online
If you favor digital options, MEPCO provides a system for registering complaints online. Simply head to MEPCO’s official website and locate the online complaint form. Complete the necessary information, and the customer care team will respond to your concern as swiftly as they can.
What Information Should You Provide?
To facilitate a swift resolution when submitting a complaint about your electricity bill, ensure that you provide the following information:
- Customer Account Number: Located on your bill.
- Issue Description: Provide a clear explanation of the problem.
- Meter Number: To assist with identification, please provide your meter number if it is relevant.
- Contact Information: Make sure that your contact information is current for any necessary follow-up.
What Happens After You File a Complaint?
Upon receipt of your complaint, MEPCO will commence a review process. You can anticipate:
- Acknowledgment: Your complaint has been confirmed as received.
- Investigation: MEPCO will look into the matter, which could include a review of billing records or a visit to the field.
- Resolution: You will receive updates regarding the results and any measures that have been implemented.
Conclusion
Using the MEPCO helpline to solving billing complaints ensures that your concerns are managed effectively. Whether you choose to call, email, or use the online complaint form. MEPCO Helpline is committed to providing quality service and resolving your issues efficiently.